Managed IT Services
Managed IT services provide ongoing support and management for your company’s workstations, servers, network infrastructure, Microsoft 365 environment, backups and other critical IT systems.
We monitor customer environments using remote monitoring and management (RMM) tools. This helps us detect performance issues, failures and security risks early — often before they affect employees or business operations.
Our team provides remote and on-site IT support, manages servers and networks, administers Microsoft 365, oversees backup systems and helps strengthen cybersecurity across your infrastructure.
The service is ideal for organisations that need a professional IT team without the cost and complexity of maintaining a full in-house IT department.
Managed IT Service Plans
Managed IT Support
20.00
€/workstation / month (excl. VAT)Fixed monthly managed IT service tailored to your number of workstations and infrastructure complexity.
- Workstation management and remote user support
- Server configuration, migration and monitoring
- Remote, phone and on-site technical support
- 24/7 infrastructure monitoring
- Regular preventive maintenance
- Unlimited helpdesk requests
- Dedicated IT engineer familiar with your environment
- Hardware selection and procurement assistance
- Remote support for customers across multiple locations
The monthly service fee is calculated individually based on the number of managed workstations, servers, network devices and the overall complexity of your IT environment.
You are assigned a dedicated IT engineer who becomes familiar with your infrastructure and handles day-to-day IT issues. Support is provided by phone, remotely and, when required, on-site.
PRASOM takes responsibility for the technical operation of your IT environment. Remote monitoring and management tools help us identify problems early, improve security and proactively monitor critical systems 24/7.
On-demand IT support is designed for businesses that do not require a fixed monthly service agreement. You request assistance when needed and pay only for the actual engineering time used.
Support is available during business hours and can be provided remotely, by phone or on-site depending on the issue.
On-Demand IT Support
40.00
€/hour (excl. VAT)Professional IT support without a monthly managed-services contract.
- Computer diagnostics and troubleshooting
- Server configuration, migration and monitoring
- Remote, phone or on-site support
- Technical consulting and recommendations
- Pay only for actual engineering time
- Response time up to 4 business hours
- Available on business days from 08:00 to 17:00
- No long-term service contract required
IT ūkio perėmimas ir nuolatinė priežiūra
Dažniausiai užduodami klausimai apie IT ūkio priežiūrą
Kas yra IT ūkio priežiūra?
IT ūkio priežiūra – tai nuolatinė įmonės kompiuterių, serverių, tinklo, Microsoft 365, atsarginių kopijų ir kitų IT sistemų priežiūra bei techninė pagalba darbuotojams.
Ką apima IT ūkio priežiūros paslauga?
Paslauga gali apimti darbo vietų, serverių, tinklo, Microsoft 365, kibernetinio saugumo, atsarginių kopijų, monitoringo ir nuotolinės pagalbos priežiūrą.
Ar PRASOM IT paslaugas teikia visoje Lietuvoje?
Taip. Didelė dalis IT priežiūros ir incidentų sprendžiama nuotoliniu būdu, todėl PRASOM aptarnauja įmones visoje Lietuvoje.
Kaip pastebimi IT sutrikimai?
Prižiūrimos IT sistemos gali būti stebimos realiu laiku naudojant RMM monitoringo įrankius. Tai leidžia dalį problemų pastebėti ir pašalinti dar prieš joms sukeliant didesnius veiklos sutrikimus.
Kam skirta IT ūkio priežiūra?
Paslauga skirta įmonėms, kurios nori profesionalios IT priežiūros ir pagalbos darbuotojams, bet nenori arba neturi poreikio išlaikyti atskiros vidinės IT komandos.
Other Services
Web Hosting – Basic
7.00
€/month (incl. VAT)Reliable website and email hosting for small and medium-sized businesses.
- Unlimited data transfer
- 50 GB SSD storage
- Unlimited MySQL databases
- Unlimited email accounts
- DirectAdmin control panel
- Free Let's Encrypt SSL certificate
- Nightly backups
Web Hosting – Pro
70.00
€/month (excl. VAT)Managed hosting environment for larger and business-critical web projects.
- 16 vCPU
- 32 GB RAM
- 250 GB NVMe storage
- Unlimited data transfer
- DirectAdmin control panel
- Server backups up to four times per day
- Managed server maintenance and monitoring
Managed Windows VPS
50.00
€/month (excl. VAT)Managed Windows virtual server for accounting and other business applications.
- 4 vCPU
- 8 GB RAM
- 100 GB SSD storage
- Windows Server operating system
- Up to 3 simultaneous remote users
- Nightly server backups
- Dedicated IT engineer
- Additional offline backup option
- Managed server maintenance and monitoring
